Who we are

We are a diverse team of developers, digital marketing, and design specialists, using our skills to help you build, optimize, and continuously improve your products and services.We are a passionate team,We work ethically, persistently, and effectively to help our clients succeed faster and easier..

What we do

Digital way ICT Solution limited takes your vision and ideas and transforms them into successful, cutting edge, digital marketing campaigns. We use a dynamic system of social media communications, SEO, enterprise mobile solution, creative branding positioning and specialty design to communicate, build, and successfully promote your brand.

Our approach

We provide the steps essential to building recognition with your brand. We provide solutions, guidance, and around the clock support.Our approach is simple. At Brand Marketing Agency, we offer innovative solutions to market your brand. We use dynamic digital marketing strategies and always stay respectful of the big picture.

Market research

We combine consumer psychology and market trends to provide a clear view of consumer behavior, competition, and trends

Customer Integration

by centralizing your first and second party data. we give you a single, broad perspective of your audience as a starting point for customer acquisition, engagement, and persuasion

Customer Segmentation

We use analytics based on five communication channels to profile customer universes on traits implicitly captured in behavioral data, or explicitly probed with quantitative research.

Targeted Marketing

We provide you with a platform to enable you promote your products and services to reach your best customers in the way to which your targeted customers are most likely to respond

About us

Digital way ICT Solution Limited is a communications and technology company which develops applications that provides enterprise mobile based solutions, connecting mobile network operator’s, enterprises and customers through an integrated cloud based mobile systems, serving business, institutions and customers. Founded by a group of developers and technology enthusiasts back in 2014. we have grown to provide digital applications, mobile solution services and transactions to over 3 million cusomers

We have leveraged our connectivity and local market expertise to allow enterprise clients, government institutions and the public to easily and suc- cessfully offer digital and mobile communication solutions across East Africa. With just one API users can reach, engage, segment and monetize their customers and subscribers, through our unique technology that integrates Bulk SMS, database management, website, mobile app (USSD), short code and social media.

5
Communication channels
1,674,324
SMS sent
795,987
Customers Reached
450642
new users

What we do

We provide comprehensive web services

Enterprise Bulk SMS

We develop enterprise solution that connects With just one API to enable you reach, engage, segment and monetize their customers and subscribers, through our unique technology that integrates USSD, mobile Apps, shortcodes and Bulk SMS.

Bulk messaging enables information to be sent to groups of people quickly and conveniently in much the same way as email, making it an increasing popular e-marketing channel.Our SMS services include Bulk SMS,USSD integration, shortcodes, E-payments,E ticketing and SMS notification system.

matx
2013 TO 2018 - Enterprise SMS complete Projects
50
user accounts
10,684,342
Sent SMS
5,706,893
customers reached
3,989,983
Subscribers

Website design

our web design process begins with gathering of information about your company or service to better understand what you like to achieve with your new site this aims to help you promote your products and services to reach your best customers in the way to which your targeted customers are most likely to respond.

We use the best web design platforms such as Adobe, Wordpress, HTML5, Drupal, and Joomla

matx
2013 TO 2018 - Website design Projects
50
Mobile website Designs
103
E commerce websites
67
Institution websites
234
SME websites

SOCIAL MEDIA

We develop content for social media platforms to help you Keep up with consumer demands and offer an accessible, frictionless and convenient customer experience across social media platforms.

we help you make your businesses profitable and less expensive, because most of the expenses made over a business are for advertising and promotion. This can be decreased by constantly and regularly involving on the social media to connect with the right audience.

matx
2015 TO 2018 - SOCIAL MEDIA CAMPAIGNS REACH
588,076
Instagram
369,047
Facebook
897,832
Twitter
598,098
Youtube views

Call Centre

Co-sourcing can be an extremely effective tactic to enhance customer service, increase efficiency and reduce risk without sacrificing your bottom line. It could be exactly what you need to propel your company ahead of the competition. Meet rising consumer expectations while simultaneously reducing operational costs to ensure customers get the support they need.

Having a staff of excellently trained and knowledgeable off-premise call center agents that can handle calls within a moment’s notice can significantly improve service quality during peak hours

matx
2012 TO 2018 - GRAPHIC DESIGN EXPERIENCE
250
BROCHURE DESIGN
554
PACKAGING DESIGN
826
MAGAZINE DESIGN
970
POSTER DESIGN

DATABASE MANAGEMENT

Our database and Technological improvements within analytics platforms enable more companies to become data-driven, as it enables organizations to manage their data better, run more complex analyses and visualize the outcome in a more understandable manner. Getting the technical foundations right puts you well on your way to better understand customer and clients needs with regards to your products and services.

Data insights fuel current and future decision-making.to become operationally more predictable

matx
2016 TO 2018 - DATABASE MANAGEMENT
98
USER ACCOUNTS
50
CAMPAIGNS
8,000,000
DATABASE TRAFFIC
12
SEGMENTATIONS

OBJECTIVES

Grow new revenue streams,reduce marketing and customer relationship management cost,increase effectiveness in customer engagement,increase relevancy with their target audience,Standout in the market.

Reach your best customers in the way to which they are most likely to respond. Data science defines who should be targeted, purchase behavior informs how the messages should be constructed, and the latest advancements in mobile advertising technology ensure the right message gets to the right person
  • Mobile Application
    85%
  • Web design
    95%
  • Database
    70%
  • Enterprise SMS
    90%

Digital Marketing Channels

Six marketing Channels one Account

Enterprise SMS

Reach, engage, segment and monetize customers and subscribers, through our single API platform that integrates,USSD,shortcode and Bulk SMS.

Database

We develop a rich, holistic view of your customers' behavior to give you a broad perspective of customer acquisition, engagement, and persuasion.

Web Design & Bulk email

promote your products and services to reach your best customers iin the way to which your targeted customers are most likely to respond.

Mobile App

integrate your communication platforms to Keep up with consumer demands and offer an accessible, frictionless and convenient customer experience.

Social media

Keep up with consumer demands and offer an accessible, frictionless and convenient customer experience across social media platforms.

Call Centre

meet rising consumer expectations while simultaneously reducing operational costs to ensure customers get the support they need.

CONTACT US

Elysee Plaza, Kilimani Rd, off Ngong Rd
info@digitalwayict.com
020 7869394/ +254 721 392 577
www.digitalwayict.com